Privacy Policy
Your privacy is important to us. This policy outlines how we collect, use, and protect your personal information.
Last updated: 9/11/2025
Overview
PrimeFrame ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered product photography service.
Information We Collect
Information You Provide
- • Account information (name, email address, password)
- • Payment information (processed securely through Stripe)
- • Product images and descriptions you upload
- • Communications with our support team
Information We Collect Automatically
- • Usage data and analytics
- • Device and browser information
- • IP address and location data
- • Cookies and similar tracking technologies
How We Use Your Information
- • Provide and maintain our service
- • Process your images using AI technology
- • Handle billing and payments
- • Send important service updates
- • Improve our service and develop new features
- • Detect and prevent fraud or abuse
Your Images and AI Processing
We use Google's Gemini 2.5 Flash Image model to process your product images. Your images are:
- • Processed securely through Google's AI services
- • Not used to train or improve AI models
- • Stored temporarily during processing
- • Deleted from our systems after 30 days unless you choose to save them
Information Sharing
We do not sell your personal information. We may share information in these limited circumstances:
- • With service providers (Stripe for payments, Supabase for hosting)
- • To comply with legal requirements
- • To protect our rights and prevent fraud
- • With your explicit consent
Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
You have the right to:
- • Access your personal information
- • Update or correct your information
- • Delete your account and associated data
- • Export your data
- • Opt-out of marketing communications
Contact Us
If you have questions about this Privacy Policy, please contact us at support@primeframe.ai