Get in Touch
Have questions about PrimeFrame? We're here to help you succeed with catalog-perfect product images.
Live Chat
Chat with our team for real-time assistance during business hours.
Available 9 AM - 5 PM EST
Priority Support
Pro and Agency plan subscribers get priority support with faster response times.
< 12 hour response time
Frequently Asked Questions
How quickly will I hear back?
We typically respond to support emails within 24 hours. Pro and Agency subscribers receive priority support with < 12 hour response times.
Can I schedule a demo?
Yes! We offer personalized demos for teams and agencies. Email us at support@primeframe.ai to schedule a call.
Do you offer custom solutions?
We work with enterprise customers on custom integrations and solutions. Contact us to discuss your specific needs.
What about refunds?
We offer a 14-day free trial, and Pro/Agency subscribers can request refunds within 30 days of purchase.
Ready to transform your product photography?
Start your free trial today and see the difference AI-powered consistency can make.