Last updated: 9/11/2025

What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our service.

How We Use Cookies

We use cookies for several purposes:

Essential Cookies

These cookies are necessary for the website to function properly:

• Authentication and login status
• Session management
• Security and fraud prevention
• Basic website functionality

Analytics Cookies

These help us understand how visitors use our website:

• Page views and user interactions
• Performance monitoring
• Error tracking and debugging
• Usage patterns and trends

Preference Cookies

These remember your choices and preferences:

• Language and region settings
• Dark/light mode preferences
• Dashboard layout preferences
• Previously entered information

Third-Party Cookies

We may use third-party services that place cookies on your device:

Clerk (Authentication)

Manages user authentication and login sessions. Essential for account functionality.

Stripe (Payments)

Processes payments securely and prevents fraud. Required for billing functionality.

Analytics Services

Helps us understand user behavior and improve our service. Can be opted out.

Managing Cookies

You have several options for managing cookies:

Browser Settings

Most browsers allow you to control cookies through their settings. You can:

• Block all cookies
• Block third-party cookies
• Delete existing cookies
• Receive notifications when cookies are set

Our Cookie Preferences

We provide cookie preference controls in your account settings where you can opt-out of non-essential cookies while maintaining core functionality.

Cookie Retention

Different cookies have different lifespans:

• Session cookies: Deleted when you close your browser
• Authentication cookies: Typically last 30 days
• Preference cookies: May last up to 1 year
• Analytics cookies: Usually expire after 2 years

Impact of Disabling Cookies

If you disable cookies, some features of our service may not work properly:

• You may need to log in repeatedly
• Your preferences may not be saved
• Some features may not function correctly
• We may not be able to provide personalized experiences

Changes to This Policy

We may update this Cookie Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "last updated" date.

Contact Us

If you have questions about our use of cookies, please contact us at support@primeframe.ai